Return Policy

Return Policy

At Kansai Wellness Private Limited, we want you to be completely satisfied with your purchase from Kidzy.site. If something isn’t right, we’re here to help make it right.

🔁 Return Eligibility

To be eligible for a return:

• Products must be unused, sealed, and in their original packaging
• Return requests must be raised within 7 days of delivery
• Returns are only applicable to select non-perishable items
• For health and safety reasons, the following items are non-returnable:
  • Baby food & nutrition products
  • Health supplements
  • Personal hygiene items

📩 Return Process

1. Email us at support@kansaiwellness.com with your Order ID and reason for return
2. Our support team will verify the request and guide you through the return steps
3. Once we receive and inspect the returned item, we will initiate either a replacement or a refund, as per your preference

💸 Refund Timeline

• Refunds for approved returns will be processed within 7–10 business days
• The refund will be issued via the original method of payment

We appreciate your understanding and are always here to support you. If you have any questions about your order or the return process, please don’t hesitate to contact us.

With care,
The Kidzy.site Team 👶💖